News & Blogs

Find our latest press releases and news here, as well as our blogs that have been written by our staff, volunteers and clients.
  • PRESS RELEASE: The Truth is out. Anti-poverty charity, Z2K complaint against the DWP Universal Credit “Myth Busting” Campaign is upheld by the Advertising Standards Authority

    Today, Z2K can confirm that it was right to demand that the Government is held to account for its nine week ad campaign in The Metro earlier this year, in which it repeatedly misled the public on Universal Credit.  The Advertising Standards Authority (ASA) has confirmed that there is simply no evidence to back the Department for Work & Pensions’ (DWP’s) claims about people being better off on Universal Credit.


    Reflections: Complaints and their Impact Three Years On

    The Right First Time Project for three years has been battling with the botch and bury blame approach taken by the DWP, Daniel highlights just some of the many successes that have been achieved through the complaint process.

    Changing Times, How Will Local Authorities Respond?

    Z2K Complaints Caseworker Daniel Wrapson shows how an effective complaint and a council’s common sense approach to housing policy can address the crippling rent arrears that homeless people often face – and what this means for Universal Credit claimants across the country.