Make a complaint

This form is for complaints or comments about Z2K’s services, staff or volunteers. If you have a complaint about your experience of the benefits or housing systems please share this with our Policy and Campaigns team.

We aim to provide our clients with the best possible service. We positively welcome suggestions on how we can improve our service.

If you have a complaint, comment or concern about Z2K then we’d like to hear from you.

Please read our Complaints Policy and Procedure before completing this form.

If you are unable to complete the form online, please download this version, mark the envelope as Private & Confidential and send to: Office Manager, Z2K (Zacchaeus 2000 Trust), 80 Petty France, London SW1H 9EX

First name

Last name

Tel

Email or postal address

Complaint type

I am a...

If other please state

Please give a brief account of what you wish to complain about. Please include dates and times of incidents, and where the incident(s) happened.

Please let us know if you have any facts or information supporting your complaint. This can include any witnesses of the incident.

Please let us know why you want to appeal the decision.

Please let us know if you have any further evidence that was not considered in your Stage 1 complaint.

Please tell us what remedy you hope to get out of the complaint or what you want the complaint to achieve

Privacy statement: please note that when you submit this form, you are providing Z2K with some of your personal data, and we are assuming you have given us consent to hold such data. You may withdraw your consent at any time by emailing admin@z2k.org but please be aware, that if you withdraw consent, we will not be able to process your complaint. Read our privacy policy.

Make a complaint

Make a complaint

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