Make a complaint

This form is for complaints or comments about Z2K’s services, staff or volunteers. If you have a complaint about your experience of the benefits or housing systems please  share this with our Policy and Campaigns team.

We aim to provide our clients with the best possible service. We positively welcome suggestions on how we can improve our service.

If you have a complaint, comment or concern about Z2K then we’d like to hear from you.

Please read our Complaints Policy and Procedure before completing this form.

If you are unable to complete the form online, please download this version, mark the envelope as Private & Confidential and send to: Office Manager, Z2K (Zacchaeus 2000 Trust), 10 Buckingham Palace Road, London SW1W 0QP.

Privacy statement: please note that when you submit this form, you are providing Z2K with some of your personal data, and we are assuming you have given us consent to hold such data. You may withdraw your consent at any time by emailing tanyasutton@z2k.org but please be aware, that if you withdraw consent, we will not be able to process your complaint. Read our privacy policy.