Client Support Caseworker

We are looking for a committed and proactive individual with knowledge and interest in social welfare advice and support.

The postholder will provide holistic support to clients accessing welfare benefits and housing advice from Z2K’s wider casework team to address multiple issues that are impacting on their lives and ability to engage with advice. The postholder will be the first point of contact for all internal and external referrals for support.

As part of the team, the postholder will work to identify clients who would benefit from support in addition to advice and casework and work directly with clients to empower them to address their challenges. This may include helping individual clients to access additional specialist services for example; mental health support, Adult Social Care, or substance misuse services. There will also be times where the postholder will need to accompany clients to important meetings in the community and advocate on their behalf.

Z2K is an equal opportunity employer. People with lived experience of poverty, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply. We welcome evidence of experience from both work and non-work settings such as volunteering and personal life.

Interview & Assessment date: 22nd December 2021 

If you have any particular support needs in relation to the application or recruitment process, please email or call us on 020 7259 0801 to discuss how we can support you.

Please complete our Equalities Monitoring Form.