The Z2K team

Chief Executive: Raji Hunjan

Raji has extensive experience of combining services with policy and campaigning to bring about greater changes in systems to improve the lives of communities. She was formerly Operations Director at Inquest. Prior to this she was the Director of North Kensington Law Centre.


Anne2Senior Casework Manager: Anne Killeen

Anne is the manager of the casework team. Prior to joining Z2K she worked in the legal aid sector for many years at law centres across London. She was also a Team Leader for Shelter. Anne completed a MA in Housing Law and Policy. However, she decided to use her casework knowledge to identify legal challenges and help Z2K secure change.


ZoeCasework Manager: 
Zoë Adkin

Zoë is a caseworker for our Advice and Advocacy Service. Zoë started volunteering in November 2014, after teaching English abroad for a few years. She became a full time caseworker in March 2015.


JoeCasework Manager: Joe Hurst

A former Z2K volunteer and Complaints Officer, Joe now works as caseworker our Advice and Advocacy Service.



JamieHousing Liaison Officer: Jamie Wallace

Jamie is the coordinator of our NextDoor Project’s Private Rented Access Scheme. He helps pair up our clients looking for housing with landlords looking for reliable tenants. Jamie has experience working at Hammersmith and Fulham’s Citizens Advice Bureau.


mr-dTenancy Support Officer: Alex Dhlakama

Alex works primarily with residents of Humanity Homes to provide a Tenancy and Life skills Support service. He also works as part of the NextDoor project to find and match single homeless people with suitable Landlords. Before joining Z2K, Alex worked for more than 10 years in the homelessness sector.

marcfPolicy & Campaigns Director: 
Marc Francis.

Marc leads on all of Z2K’s campaigning. He was formerly the Housing & Neighbourhoods Policy Advisor at Save the Children and before that, Public Affairs Manager at Shelter, leading its successful campaigns for mandatory Tenancy Deposit Protection by private landlords and against the use of Bed & Breakfast accommodation for homeless families.


Senior Policy & Campaigns Officer: Jennifer Durrant

Jen works with Marc on Z2K’s policy and public campaigns.  She previously worked as a researcher at Ipsos MORI, where she specialised in homelessness and services for vulnerable people.   Prior to this, Jen was also Chair of the charity Streetbite, providing frontline support for rough sleepers in Cambridge.

Office Manager: 
Lilian Lee

Lilian is Z2K’s Office Manager.




CatherineVolunteer Manager: Catherine Hartshorn

Originally from Barnsley, Catherine moved to London three years ago to study Social Work at the University of West London. During her degree she completed a placement at Z2K and impressed so much with her work that she was asked to work full time after completing her degree.


Complaints Caseworker: Daniel Wrapson 

Daniel is the complaint caseworker at Z2K’s Right First Time project. After graduating with a law degree, he has worked for the last few years as a social welfare caseworker in Barnet and for Greenwich Council.



Caseworker: Eimear Twomey

Eimear joined the Advice and Advocacy team in July 2017. A background in facilitating community based arts projects led her to gain an interest working in welfare support and advice. Prior to Z2K, she worked in tenancy related support work within a Complex Needs Floating Support service for 3 years.


Client Support Co-ordinator: Elif Balci

Elif co-ordinates Z2K’s new Stepping Stones project, providing a wrap-around support service in partnership with South West London Law Centre.  She also co-ordinates the recruitment and training of new volunteers for Z2K and Stepping Stones.  Elif has 13 years’ experience of working in Social Care for statutory and non-statutory organizations.  She is a qualified counsellor and has also volunteered for various charities and humanitarian projects in the UK and abroad to provide talking therapies and support groups to clients who are suffering from mental health or bereavement issues.


Stepping Stones Project Caseworker: Andy Jackson

Andy works on the Stepping Stones project as the lead caseworker, supervising a team of volunteer law students.  Andy volunteered with Z2K while completing his legal studies in 2014, going on to work as a welfare rights specialist and a caseworker for a Member of Parliament, before taking up his current role in July 2016.



Z2K is dependent on the support of our volunteers to provide the services we do. We are eternally grateful to all volunteers, past and present. 

2 thoughts on “The Z2K team

  1. Nick teached me never to give up, gave me encouragement, hope emotional and mental support, as much as he helped me solving so many problems, which looked impossible to be solve, I thought soon, I will see him to tell him, all those problems which you was helped to solve are part of the history, I thought he is coming soon from his holiday, to give him a smile, he helped to draw it again on my face, to tell him thanks for your help. I was shocked today to know that he will never come back from his holiday, I am so sorry that all of us lost him, but I am sure god chosen to be his last moment while he is enjoying his holiday, as he was always busy to solve other people problems, the last call I received from him was the last day on evening before he leaves, as he asked me to pass a massage to one of the badly effected clients, in order to, advice her what is the next step on in her case, he gave priority to his client even out of work hours .
    I am deeply sad for this lost, still disbelieve that he lift.

  2. Only last evening I went to a lecture at the UCL and at the reception after by chance I met a Z2K volunteer and she told me of all the fantastic things Z2K and its staff have been doing for those in need in Westminster… Today I checked the website for the first time and I was greatly amazed at the work of Z2K, what a fantastic and much needed organization!… I feel very sad for those who have lost someone as valuable and vital as Nick… My heartfelt condolences to all those concerned, he seems to have left behind for us much more on this earth than he found…

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