Case study of an ESA sanction

Glenda came to Stepping Stones when her ESA stopped unexpectedly. She struggles to understand official correspondence and needed help working out what had happened, and what she needed to do next. Her Housing Benefit had stopped as well, but again she was not aware of why this had happened. She had started building up rent arrears and was getting very concerned about a possible eviction.

We went through her correspondence, and it transpired that her ESA had been sanctioned. Glenda is in the Work Related Activity Group (WRAG), meaning that her entitlement is dependent on her attending work-focussed training aimed at improving work prospects once a person’s health improves. She had missed three of these appointments, and so her ESA had been sanctioned indefinitely until she re-attended the Work Programme. She was awarded ESA due to numerous serious health problems, all of which present variable symptoms. Some days she is in too much pain to get out of bed, and other days she can just about function normally. In May last year, she suffered a prolonged flare up and her GP referred her to a specialist. She was too ill to attend the Work Programme, so her GP signed a sick note which she sent to the Jobcentre and the Work Programme provider. She was sanctioned for missing three appointments after she had circulated this sick note, despite leaving voicemails for her work coach. Continue reading

Case comment: London Borough of Hackney v Haque [2017] EWCA Civ 4

This post provides commentary to an important recent housing case.

In LB Hackney v Haque [2017] EWCA Civ 4, the Court of Appeal was asked to decide on the extent of the duties imposed by s.149 Equality Act 2010 (the ‘public sector equality duty’, or PSED) with regards to reviews conducted under the Housing Act 1996 into the suitability of accommodation offered to homeless persons.

The full judgment is available here. Numbers in square brackets refer to paragraphs in the judgment as it appears on BAILII. Continue reading

Government withdraws proposal for single member tribunal panels

In September last year the Ministry of Justice (MOJ) published a seemingly innocuous consultation entitled Transforming Our Justice System. Contained within it was a proposal to abolish the existing requirements for tribunal panel composition and make panels consisting of just a judge the default position for all tribunals. This would have meant that for Employment and Support Allowance (ESA) and Personal Independence Payment (PIP) appeals it would no longer be mandatory for the appeal panel to have a medical expert, or a medical and disability expert in the case of PIP. We were highly concerned by these proposals as, in our experience representing appellants, the non-legal experts often play a key role in ensuring the tribunal reaches a correct decision. Continue reading

Westminster and the mysterious case of the missing Housing Benefit over payment

One of the most common issues Z2K assists clients with is housing benefit over payments. A common cause of rent arrears, the first time a client normally realises they have been overpaid is when they receive an over payment notice and realise their housing benefit has been suspended.

When a client comes to Z2K having been told they have been overpaid housing benefit the priority will be getting their housing benefit back into payment, if it has been suspended, and then appealing the decision or if that is not an option asking for an underlying entitlement. The decision letter sent to the client is crucial in alerting the client about what has happened and allowing us to act on their behalf. This is especially true when the scales are tipped so firmly against claimants in over payment cases. Claimants are liable to repay over payments even if an official error has occurred, unless they can prove that they could not have known an over payment occurred. Councils set that particular bar very high, essentially viewing every claimant as a maths genius moonlighting as a benefits claimant. Continue reading

DWP flip flops on Universal Credit & DHP guidance

There’s so much that’s wrong in principle with the Government’s Benefit Cap on Social Security that we sometimes overlook the way it is being implemented.  But with roll-out of the lower £440 a week cap (for families in London) now complete, we are beginning to see the harsh realities.

Last week, I met a lone parent served with a Notice of Seeking Possession by her local authority landlord after falling into rent arrears because of the lower cap.  Her benefits were already capped at £500 a week, leaving her to pay nearly half her rent of £120 a week.  Since 7th November, she has been required to pay £105 a week – an impossible ask.  Hopefully, possession proceedings with be withdrawn and a Discretionary Housing Payment awarded to help her meet this shortfall.  Continue reading