Contact Us

Please feel free to give our team a call with any queries you may have. You can also attend on of our advice drop-in sessions.

Our telephone hours are Monday to Friday, 10am to 12pm and 2pm to 3pm. If you contact us outside of these hours, please leave a voicemail message and we will respond to you within 48 hours.

General Enquiries, Training courses, and Volunteering Opportunities

Phone: 02072590801 – select option 3
For volunteering enquiries, please ask for Catherine Chappell or email her.

Council Tax, Welfare Benefits and Housing Advice

For enquiries relating to issues with your council tax, welfare benefits and housing, or for advice on how the welfare reform will affect your housing benefits.

Phone: 02072590801 – select option 1

Private Rented Sector Access Scheme

For enquiries relating to moving into rented accommodation.

Phone: 02072590801 – select option 2

Media Enquiries

For any media enquiries, please contact Sam Ashton on 07540993431 or by email.

Office Locations

We have 2 offices, one in Victoria and one in Queen’s Park.

Our main office:  34 Grosvenor Gardens,London, SW1W 0DH.

We are located a few minutes by foot from Victoria Station and 20 minutes by foot from Hyde Park Corner station.

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Our second office:  Beethoven Centre, Third Avenue, London, W10 4JL.

We are located 10 minutes by foot from Queen’s Park station.

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